Many companies have invested tremendous resources to create employee portals that just aren't getting the usage that was expected. In this webcast we’ll discuss how the State of Montana was successful in creating a more effective portal attaining the efficiencies of a call center but within a self-service model.
Randy Morris with the State of Montana will discuss how they are able to empower the State of Montana’s employees with the personalized, searchable, relevant content and decision support tools they need to complete “hire-to-retire” work/life events.
He will also discuss how their employees can access the information, decision support and transactional tools required to manage HR events. Hear the State of Montana’s business drivers, solutions, deployment and the current results of this effective new system along with other new trends in on-demand technology.
This webcast has been approved for 1.0 General re-certification credit through the HR Certification Institute.
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