"Analytics" simply means doing analysis and with the advent of HR systems that capture a lot of data, HR analytics has become important. For example, it's possible to look at what sources of hire lead to the best retention or whether extra training for your call center staff is a good investment. This webinar will look at how recruiting functions can use analytics to hire a better frontline workforce. The focus is not on the usual recruiting metrics of cost-per-hire or time-to-fill but metrics that have a big impact on profitability: frontline turnover and frontline performance. Ultimately, analytics changes the role of HR from merely providing services (recruiting, training etc.) to delivering insights that are important for the success of business.
This webcast has been approved for 1.0 General recertification credit through HR Certification Institute.
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